Labour Forecasting and Scheduling

What is this course?

Labour Forecasting & Scheduling October 14th 

What is this course?

It’s a practical course to help learners find the perfect balance between quality management and labour management. It introduces the learners to the concept of managing payroll by using the productivity metric of "hours per unit".

Who is it for?

All Supervisors, Managers & HOD’s who are responsible for creating rotas, Finance Managers, HR Managers, General Managers.

What will they learn?

Mangers will learn that labour forecasting is very different to revenue forecasting as it requires volume data (occupied rooms, covers, check-in's etc...) as opposed to revenue to accurately schedule labour and create more efficient rotas. Learners will be introduced to the concept of managing payroll by using the productivity metric of hours per unit. They will learn practical methods to create better rotas which are better aligned with the peaks and troughs of business levels using the 3's: “Right staff in the Right place at the Right time” to service guest demand. They will learn to use the "forecasting and scheduling cycle" which ensures that a robust methodical approach using data and not just intuition is applied when forecasting, scheduling, and monitoring labour utilisation.

Trainer

Tom McDermott, Agility Hospitality. Tom is a certified LEAN Six Sigma Green Belt and has completed a Certificate in Data Analytics for Business from DKIT, along with a Professional Diploma in Transversal Skills from UCD and TU Dublin. Before founding Agility Hospitality, Tom gained international experience with Starwood, Cunard, Radisson, and Hilton. He ardently promotes a "bottom up & leader led" approach to continuous improvement, believing that fostering trusting and respectful relationships among leaders and team members unleashes creativity.

Course Fee

€395