What is this Course?

Our 2-day “Lean Six Sigma Yellow Belt for Hospitality” course is a comprehensive introduction to the proven methodologies of LEAN & Six Sigma and how they can be applied in Hospitality.

Who is it for?

Managers, HOD’s, Senior Leaders, General Managers.

What will they learn?

While building a foundation of understanding and awareness of Lean processes and techniques, managers will learn how to take a more structured approach to project management that is driven by the needs of the customer and underpinned by robust data. They will learn how the proven Lean and Six Sigma Methodology positively engages the team, reduces waste and inconsistency, provides better service to the guest, boosts productivity, and increases profitability. Learners will be able to identify and evaluate potential Lean Six Sigma Projects where they can leverage their Lean and Six Sigma toolkit to plan, execute and monitor projects. 

Trainer

Tom McDermott, Agility Hospitality. Tom is a certified LEAN Six Sigma Green Belt and has completed a Certificate in Data Analytics for Business from DKIT, along with a Professional Diploma in Transversal Skills from UCD and TU Dublin. Before founding Agility Hospitality, Tom gained international experience with Starwood, Cunard, Radisson, and Hilton. He ardently promotes a "bottom up & leader led" approach to continuous improvement, believing that fostering trusting and respectful relationships among leaders and team members unleashes creativity.

Course Fee

€595

Certificate in Lean Six Sigma Yellow Belt for Hospitality – September 8th & 9th  (ONLINE)

 

Testimonial banner

 

- "Thank you for the opportunity to attend Shannon College, and take part in the wonderful course you put on. Making those personal connections with not just your educators, but with other established hospitality workers was a great gain"

        Sharon Walker, Front Desk Manager, Pembroke Kilkenny 

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For Further Information

Contact Executive Education Coordinator

Fiona Duggan 

T. +353 90 497200

E. Fiona.duggan@universityofgalway.ie